Winx Subscriptions
How do I change my subscription shipping address?
If you'd like to change the shipping address for your Winx Health subscription, you must have an active Winx Health Account. You can login here, or create an account if you find that you don't yet have one...
How do I cancel my subscription?
Did you know you can always skip your next order or delay your subscription? If you’d like to cancel your subscription before your next order is placed, here’s how to cancel your Subscription. Please note, online accounts are not created...
How do I change when my next subscription order is shipped?
If you’d like to change when your ship date, you must have created a Winx Health Account. That's where your subscription is managed. Here is an article on creating and activating a Winx Health account. Once you have an active account, here are the...
How do I change how often my Subscription comes?
If you'd like to change your order frequency, you will need to have an active Winx Health Account. You can login here, or create an account if you find that you don't yet have one. Once you have an active account, here are the next steps...
How do I access my Winx Health account?
Once you've placed your initial order, you will always receive your order confirmation and updates via email. Congrats, you're now a subscriber! However, in order to manage your subscription settings you'll need to have an account...
I forgot to cancel or change my subscription, can I get a refund?
In order to terminate a subscription and end charges, customers must cancel their subscription online prior to an order being placed. You will receive a confirmation email and that’s when you will stop being charged. Customers are notified of...
How do I skip a subscription order?
If you'd like to take a break or pause from your Stix subscription, you must have created to a Stix Account. That's where your subscription is managed. Here is an article on creating and activating a Stix account. Once you have an active account,...
How do I update my subscription payment information?
If you'd like to update your payment info, you must have an active Winx Health Account. You can login here, or create an account if you find that you don't yet have one. Once you have an active account, here are the next steps...
How do I change the products in my subscription?
If you'd like to swap out subscription products, you will need to have an active Winx Health Account. You can login here, or create an account if you find that you don't yet have one. Log into your account by visiting our website at hellowinx.com...